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Title: Student Conduct- Student Receptionist
Employee Classification: Student Help Regular
Division Name: Student Affairs
Department: Dean of Students

Job Summary

This position is responsible for front desk and administrative responsibilities with the Student Conduct office located at SSB 120. Each staff member is expected to uphold confidentiality with respect to all privileged communications and records. Duties include, but are not limited to, answering phones and greeting guests in a professional manner, assisting with scheduling appointments and meetings, processing email requests and documentation, providing support to staff, and attending scheduled training sessions and meetings.

JOB DUTIES
· Answer phones.
· Attend all Student Receptionist staff meetings and trainings.
· Schedule appointments for Student Conduct staff.
· Maintain Student Conduct general email inbox and respond to inquiries as appropriate.
· Enter case information into student conduct database.
· Receive sanction documentation and complete sanction receipt process.
· Schedule student appointments and sanctions as necessary.
· Ensure Student Conduct common spaces are clean and organized.
· Serve as first point of contact for the unit.
· Provide administrative support to Student Conduct staff including assisting with miscellaneous projects assigned.
· Perform other duties and functions as assigned by staff.

All student employees in the Dean of Students Office must maintain good academic (min. 2.0 cumulative GPA) standing. Staff must have maintained good disciplinary standing throughout their time as an ISU student and during their employment in Student Conduct. The employer will check academic and disciplinary status at the beginning and the end of each semester of employment. Candidates must have completed a full semester as a student at Illinois State University before applying.

Additional Information

Student employees are eligible to participate in the University’s 403(b) Plan.  More information can be found here.

Pay Rate

$15.00/hour

Work Hours

The office is open Monday through Friday, 8:00am – 4:30pm. Availability will need to be within the office hours.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:
- Remain at a workstation for extended periods.
- Effectively communicate on a daily basis.

Proposed Starting Date

August 2025

Required Applicant Documents

Resume, Reference List, and Work Availability

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Contact Information for Applicants

Briana Fields
309-438-8621

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99-603, requires all new employees to file an I-9 in person and no later than three days from the beginning of employment. This may be accomplished within the department or through Human Resources. A list of the types of documentation you will be expected to provide is available at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Failure to comply with this law will result in cancellation of your appointment.

Illinois State University, as your employer, is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages, withholding, and employment taxes is accurate. For this reason, every employee must have a valid Social Security Number registered with the University at the time of employment and/or as soon after as possible, but no later than 45 days from the start date. Failure to comply with this law may result in cancellation of your appointment.

Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held.

International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work more when the university is not in session. International students should contact the Office of International Studies and Programs for guidance if they have questions concerning employment restrictions.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.